Listening and disagreeing productively

A recent RSA discussion featuring Emily Kasriel and Professor Paul Dolan revealed powerful insights that directly support the core principles of MindShifting – resourcefulness, resilience, and collaboration. Their perspectives on deep listening and beliefism offer practical approaches to developing these crucial capabilities.

Enhancing Resourcefulness Through Deep Listening

Emily Kasriel’s eight-step deep listening framework provides tools for accessing our most resourceful mental states, even when our limbic brain attempts to derail us. The framework supports resourcefulness by:

  • Creating psychological safety – enabling access to higher-order thinking rather than triggering defensive responses
  • Self-listening – building awareness of when the limbic brain is taking over and developing strategies to remain resourceful
  • Cultivating presence – helping maintain access to our resourceful capabilities despite distractions
  • Practicing curiosity – actively engaging the prefrontal cortex rather than defaulting to limbic reactions

Building Resilience Through Mindful Communication

The deep listening practices directly support resilience by providing tools to:

  • Hold space for silence – allowing time for reflection and processing rather than rushing to quick solutions
  • Reflect back understanding – helping maintain progress despite setbacks by ensuring clear communication
  • Go deeper – uncovering underlying needs and emotions that might otherwise block improvement
  • Maintain presence – staying focused on goals despite environmental challenges

Fostering Collaboration Through Deep Listening and Understanding Beliefism

The combination of Kasriel’s deep listening framework and Dolan’s insights on beliefism provides powerful tools for effective collaboration:

  • Creating psychological safety allows people to be vulnerable and open to different perspectives
  • Practicing genuine curiosity helps overcome the tendency to dismiss those with different beliefs
  • Using warm-hearted gaze and appropriate silence creates space for authentic dialogue across differences
  • Reflecting back understanding helps bridge gaps between different viewpoints
  • Going deeper reveals shared human needs beneath surface disagreements
  • Recognizing beliefism in ourselves helps us actively counter our biases
  • Using humor as a tool to reduce defensiveness and open minds to new perspectives
  • Practicing humility and acknowledging our limited understanding of others’ experiences

MindShifting in Practice

The integration of deep listening skills and awareness of beliefism provides practical tools for MindShifting:

  • Resourcefulness: Using deep listening techniques to maintain access to our capabilities even when triggered
  • Resilience: Employing mindful communication to work through complexity rather than seeking quick fixes
  • Collaboration: Combining deep listening with awareness of beliefism to work effectively across differences

The key insight is that these practices build the capability to access our best selves and work effectively with others, even when faced with triggers, complexity, and differences. By integrating deep listening skills with defenses against beliefism, we can better maintain our resourceful state, persist through challenges, and collaborate across differences – the essential elements of successful MindShifting.


About MindShifting with Mitch Weisburgh

MindShifting is transforming how individuals, teams, and organizations unlock their full potential—whether in the classroom, the boardroom, or personal growth journeys. Developed by educator, author, and thought leader Mitch Weisburgh, MindShifting combines the latest insights from psychology, neuroscience, and practical experience to help people overcome barriers, shift mindsets, and achieve lasting results.

Through his writing, keynote talks, and engaging workshops, Mitch empowers educators, corporate teams, and life coaches to embrace new ways of thinking and problem-solving. His unique MindShifting framework provides practical tools for building resilience, resourcefulness, and collaborative skills that drive real-world change.

To continue your exploration of MindShifting, visit www.mindshiftingwithmitch.com.

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I’m Mitch…the mind behind MindShifting

For over four decades, I’ve been at the intersection of education, technology, and learning transformation, helping individuals, educators, and organizations rethink how we learn, teach, and grow.

I created MindShifting to help people break free from self-imposed limitations, reframe challenges, and unlock new possibilities. Whether in education, business, or personal growth, the ability to shift perspectives is the key to success, resilience, and innovation.

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